COM – Managing a successful meeting and effectively communicating in public

Training course introduction

This course is designed to help partecipants to manage effectively professional meetings and acquire self-assurance when communicating in the presence of a small group of people.


To help partecipants to develop skills to present in a meeting attended by a small group of people (3-5 max).


The course is suitable for salespeople, marketing, technical staff and anyone who wishes to improve their effectiveness in presenting and managing a meeting.

Training languages

English, Italian


The presentation

  • What are we going to present, to whom, how, where

The environment

  • Features and tool for the presentation

Managing the meeting

  • The agenda: drafting and sending
  • The participants
  • The meeting dynamics
  • The conclusion: what to do at the end, how to conclude, the next steps.

Managing the message

  • The tone of voice
  • The look
  • Interaction with participants
  • Handling objections

Elements of non-verbal communication

  • Appearance and surroundings
  • Importance of non-verbal communication
  • Posture
  • Attitude

Training method

  • Learning by experience
  • The trainer helps participants to “discover” the various topics and to face situations that are technically similar to those they are used to deal with or they are expected to


Two days or more, according to the Client’s needs


Arduino Mancini

Le definizioni presentate nel glossario non hanno la pretesa di essere esaustive o rigorose: esse sono riportate nella forma impiegata nei contesti in cui mi sono trovato a operare e intendono rappresentare un semplice aiuto per quanti vogliano sapere di più circa il significato di alcuni termini incontrati sul blog.