COM – Planning and managing effective meetings
Training course introduction
Meetings are increasingly important in the every-day life, as processes inside organizations are becoming more and more interconnected.
The difficulties people encounter in managing meetings leave behind them a widespread sense of frustration: doubts about the real need for a meeting, endless discussions on issues where no-one wants to give in, next steps not clearly defined, agenda changing during the meeting are all indicator of a need for management skills development.
This training course is designed to help people in charge of management and professional roles improve team work and problem-solving skills through effective meeting management.
Aims
To support the development of skills related to planning and managing effective meetings.
Target
People in charge of management and professional roles called upon to manage effective meetings or take part to them.
Training languages
English, Italian
Contents
The effective meeting
- What is it, what is the purpose
- The various types of meetings
- A team is better than a person
- Why a meeting fails
- The three main roles
Preparing the meeting
- Defining objectives and agenda
- Identifying participants
- Estimating duration
- How to call a meeting
Managing the meeting
- Role of the chairperson, the secretary and participants
- The dynamics of communication, both verbal and non-verbal
- Problem solving
- Using questions to develop options and identifying solutions
- Handling objections
- Using clarification, verification and reformulation to clarify the contents
- Encouraging the contribution of all the participants
- Tips and traps
- The conclusion: summarizing, sharing results, identifying next steps and related responsibilities
After the meeting
- The minutes of the meeting: who, when, how
- The meeting follow up
Training method
- Learning by experience
- The trainer helps participants to “discover” the various topics and to face situations that are technically similar to those they are used to deal with or they are expected to
Duration
Two days or more, according to the Client’s needs
Trainer