First of all, let’s say that listening is a physiological function, and stimuli from the surrounding environment, the frantic rhythm of today’s lifestyle and the growing desire to prevail by raising one’s voice are progressively impairing it.
The course aims at helping learners to improve their listening skills, efficiently and effectively acquiring the information to achieve specific goals while maintaining control of communication.
The topics are of general interest: salespeople, lawyers, project managers, consultants, recruiters, managers, designers, negotiators, team leaders, service technicians and researchers are but a few of the professional profiles that might be interested.
People determined to increase efficiency and effectiveness in communication may find this course engaging: the course is helpful in negotiation, teamwork, R&D, problem-solving, conflict management and in any situation where communication is critical.
What about in private life? In my experience, the course is very helpful here too.
2 to 3 hours. It will depend on your commitment.
Even if you only have 15 minutes, make the most of it: you will automatically pick up where you left off. Furthermore, to make the most of your time and energy, take my advice and do not rush through the course: organise different sessions for no more than 60 minutes.
See below more details about the contents.
At the end of the course, you will download your certificate of attendance once you pass the test.
Here is now the contents of the course: access for free the first two sections.