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Which works better, in your experience?

Pat on the back or kick in the butt?

2019 May 02 | by Arduino Mancini Reprimand Praise feedback

I want to add a few comments. Which works better, in your experience? A pat on the back or a kick in the butt? If I’ve tickled your interest, you can learn more in the e-learning course Improving staff performance. Enjoy!

My first presentation as a business manager

A reprimand I’d now accept without a word!

2019 April 30 | by Arduino Mancini Reprimand Praise feedback - Stories

This scene stems from my first presentation as a business manager: the names are irrelevant. Indeed, none of those who participated in that meeting is still with the organisation, as far as I know. The presentation took place one week after I’d been hired, and it was about a strategic decision that was to entail considerable […]

Why supervisors tend to refrain from praising?

Well done, you did a good job!

2019 April 29 | by Arduino Mancini Reprimand Praise feedback

How often have you heard that? The truth is that supervisors tend to refrain from praising, for two reasons. The first is that praising is complicated and can be damaging: better hold back. No action, no mistakes, right? The second reason is that for many managers their staff are invisible: they don’t notice the people or their […]