My experience tells me that there is a clear correlation between the level of complaint and the level of commitment to work. The greater a person’s tendency to complain, the less they are committed to overcoming difficulties and – above all – the less they manage to develop an effective strategy to achieve objectives. […]

  I’ve been working as a consultant for 10 years now, and I think I have gained quite some experience on how (especially small and medium-sized) organizations and employees deal with business management. To plan or not to plan a budget? And what about objectives? Should we assign them, especially to the sales force, or […]

I received this post from my colleague Rosario Rizzo, and I’m happy to share it. A few days ago, I was in a classroom with Arduino, attending his course on sales management. We were talking about how to incentivize sales people and about their career within the company, when I remembered something that had happened […]