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Maybe I wasn't such a good manager...

An upward delegation I’ve always found… irresistible!

2020 January 21 | by Arduino Mancini Delegation

Now, let me confess something. What you see in the cartoon is a type of upward delegation which I never managed to eliminate, as a manager. Why? When I needed to send out a letter signed by me, I couldn’t stop myself from reading it one last time. In some (very few) cases, just on principle. […]

Which works better, in your experience?

Pat on the back or kick in the butt?

2019 September 23 | by Arduino Mancini Reprimand Praise feedback

I want to add a few comments. Which works better, in your experience? A pat on the back or a kick in the butt? If I’ve tickled your interest, you can learn more in the e-learning course Improving staff performance. Enjoy!

My first presentation as a business manager

A reprimand I’d now accept without a word!

2019 September 17 | by Arduino Mancini Reprimand Praise feedback - Stories

This scene stems from my first presentation as a business manager: the names are irrelevant. Indeed, none of those who participated in that meeting is still with the organisation, as far as I know. The presentation took place one week after I’d been hired, and it was about a strategic decision that was to entail considerable […]