First of all, let’s say that managing people is one of the toughest management tasks: for example, if your staff member’s performance is unsatisfactory and you immediately reprimand him/her, his motivation is likely to disappear quickly. And you will find it difficult to reach your goals.
The course aims at helping learners improve the performance of their staff through the use of feedback and performance appraisal interview.
Well, anyone who is responsible for managing people, you may say: and that’s absolutely true.
The course is essential for people who wish to acquire a management and communication style that encourages the development of staff competence, motivation and self-confidence, improving individual and team performance.
We must bear in mind, however, that business and process management within an organization strongly depends on other people’s performance; so, the course is going to offer great insights to both managers and anyone who is called to interact with a large number of people.
What about in private life? In my experience, the course is very helpful here too.
3 to 4 hours. It will depend on your commitment.
Even if you only have 15 minutes, make the most of it: you will automatically pick up where you left off. Furthermore, to make the most of your time and energy, take my advice and do not rush through the course: organise different sessions for no more than 60 minutes.
See below more details about the contents.
At the end of the course, you will download your certificate of attendance once you pass the test.
Here is now the contents of the course: access for free the first two sections.