Improve your delegation skills

Introduction

The delegation represents a critical point for managers and anyone in roles requiring interaction with a considerable number of people; this because the ability to delegate is strictly related to the performance in managing time and role responsibilities.

Aims

Helping participants improve the use of delegation, to enhance the performance in the management of the role and time, improving staff performance and quality of life.
This course will:

• guide you towards the effective use of discretionary time, which has a significant impact on your contribution to the organization’s functioning;
• help you acquire a management style that promotes motivation and self-reliance, thereby improving individual and team performance.

Who should take this course?

Anyone responsible for managing people, you may say: and that’s true.
Nevertheless, we need to remember that activities and processes make us strongly dependent on delegation.
From this perspective,  this course is interesting for managers, human resources people who are involved in the performance management process, as well as for anyone in roles requiring interaction with a considerable number of people.
In other words, delegation plays a crucial role in organization’s functioning.

Contents

Time and time awareness

• Private time and professional time: bonds and borders
• The different forms of professional time and their management
• Peculiarities of time management: why thinking before doing is crucial
• Let’s discover discretionary time and its importance in the organisation’s functioning
• Use the discretionary time to increase your discretionary time

Fiercely resist the delegation

• The pleasure to be very busy
• No one does things better
• When your staff want to screw your job
• Why are you so busy while your team is not?

The upwards delegation

• What is it?
• How it works and why it is so successful
• A few good reasons to stop accepting it
• How to manage upward delegation

Tips for managing your boss

• How to prevent your boss from sticking to your neck
• Tips for managing different views

Delegation and staff management

• The reason why skills, knowledge and competence are not synonymous
• Delegation and its role in staff development
• Tools and methods for developing competence in your staff
• Make the delegation an organizational competence

The delegation in action

• Delegation and risk of failure
• Delegate: when, how much, what, to whom
• The link between delegation, competence and risk
• The different types of delegation and their use

What about the learning material?

• Course slides
• Exercises
• Articles about delegation
• Cartoon strips
• Recommended movies and books

Teaching method

This course has been designed and structured to promote complete immersion in the topic and the individual experience.
The participants will face situations through exercises and video clips that reproduce moments similar to the ones they face daily.
Would you like to know more about the teaching method? Click here.

Final test and certificate

At the end of the course, participants take a test; after passing it, they can download their certificate of attendance.

Duration

Sixteen hours or more.