Classroom and blended training follow the teaching method you can find on this page.
The blended training (classroom and e-learning) use e-learning courses to allow participants to acquire knowledge and management techniques independently, to deepen later in the classroom sessions.
The duration is presented in hours and can vary according to the purpose of the course: this is because all the courses are co-designed with the Client, to achieve specific goals.
The course can include 4-hour classroom sessions held 1 or 2 weeks apart, and online interaction with the teacher and other participants.
More in detail, for the entire duration of the course the teacher will assist the participants through discussion groups based on specific topics.
At the end of all training courses (in the classroom or blended), you will take an online test, after which you can download the certificate of attendance.
Now, here is the list of classroom training courses.
To learn more about the content, click on the title.
Introduction Decision-making processes are getting more and more interconnected, and the meeting is among the essential tools that organisations use to give solution to complex situations. The difficulties people encounter in managing meetings leaves a sense of widespread frustration, due to various factors: doubts about the actual need for the meeting, endless discussions on issues […]
Introduction How many of the following questions can you answer? What does it mean to define a business strategy? How do you define an organisation’s mission? What would you do to identify your organisation’s vision? Is it really essential to have a business strategy? What can you do to define an organisational strategy? The concepts […]
Introduction We are not sufficiently aware that emotions are a fundamental driver in managing the relationship with the customer and the business in general. Managing emotions is crucial for salespeople because emotions can support: building new business relationships; strengthening existing ones; enhancing sales performance. Aims The course is designed to help salespeople increase their ability […]
Introduction The performance management process is spreading in all type of companies, and the performance appraisal interview has become a crucial moment in the HR process management: the performance appraisal interview is today an essential moment in the performance management process and is vital to help staff improve their performance. Therefore, this course is a […]
Introduction The Leadership Development Program (LDP) is a training program aimed at developing leadership as a broad skill in the organisation: it is designed to deliver persistent results that have a significant impact on individual and organisational performance, which can rarely be achieved by capitalising on individual talent. Experience has convinced me that solid leadership […]
Introduction Few people are genuinely aware that listening, and the ability to make others listen, represent skills that can significantly increase one’s performance in professional and personal life. Who should take this course? The topics are of general interest: salespeople, lawyers, project managers, consultants, recruiters, managers, designers, negotiators, team leaders, service technicians and researchers are […]
Introduction Cognitive flexibility is a complex skill that makes it possible to analyse reality and reinterpret it, understanding a previously unknown structure and facing it in a new, unconventional manner. Developing cognitive flexibility means acquiring techniques for communicating and managing complexities that allow people to increase the probability of successfully facing even the most problematic […]
Introduction When we think of resilience, we may think of something that springs back into shape after a blow or other impact. The psychological resilience in a person is representative of his capacity to react quickly to difficulties or adverse conditions, to formulate new goals and pursue them with determination. Resilient people can contribute substantially […]
Introduction Did you know that our decisions and perceptions are influenced by systematic errors that we make inadvertently? Here is a course that will help you discover and avoid them! Presentation Cognitive errors, or cognitive distortions, are errors that we make inadvertently and automatically when evaluating situations and when making the decisions to face them: […]
Introduction There is a wide range of literature on the subject and countless training courses. Yet many people involved in staff selection processes find it difficult to answer questions such as: How can you check if the candidate has the desired technical knowledge if you do not have that knowledge? How to ascertain what really […]