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Don’t you think so? Look at this cartoon strip carefully…

Want to hit someone? Praise him!

2023 March 02 | by Arduino Mancini Effective communication - Feedback - Stratagems to succeed

The situation in the cartoon strip seems to be paradoxical? Let’s analyze it carefully. For Mario and Julie, Tom is hardly on time (“he is always late about everything“) and also not so cooperative (“as soon as he can, he puts a spanner in the works“): a person like anyone happened to work with at […]

... you'd better ask yourself a few questions!

When you think your colleague is a complete idiot...

2023 February 15 | by Arduino Mancini Feedback

When you think a colleague has done something stupid, before indulging in hasty and definitive judgments, ask yourself three questions: What generated the incident that prompts you to make such a sharp verdict? How would I feel if I were in his/her shoes? Would I have done better under the same conditions? I am sure […]