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My first presentation as a business manager

A reprimand I’d now accept without a word!

2019 September 17 | by Arduino Mancini Reprimand Praise feedback - Stories

This scene stems from my first presentation as a business manager: the names are irrelevant. Indeed, none of those who participated in that meeting is still with the organisation, as far as I know. The presentation took place one week after I’d been hired, and it was about a strategic decision that was to entail considerable […]

A difficult question

What are the links between complaining and working?

2019 August 22 | by Arduino Mancini Motivation and needs - Stories

My experience tells me that there is a clear correlation between the level of complaint and the level of commitment to work. The greater a person’s tendency to complain, the less they are committed to overcoming difficulties and – above all – the less they manage to develop an effective strategy to achieve objectives. In […]

Be careful...

Sometimes praise has a price

2019 August 15 | by Arduino Mancini Reprimand Praise feedback - Stories

Some time ago I was thinking about how dangerous praise can be: I’m sure you’ll find the following story quite instructive. Goods duly delivered. Enjoy your holiday. Excellent emergency management! Congratulations. Thank you. I hope you’ll remember that when you’re approving salary raises! These text messages exchanged were in a few minutes by a manager and […]

From my colleague and friend Rosario Rizzo

When your motivation is locked up in a drawer!

2019 July 21 | by Arduino Mancini Motivation and needs - Stories

I received this post from my colleague Rosario Rizzo, and I’m happy to share it. A few days ago, I was in a classroom with Arduino, attending his course on sales management. We were talking about how to incentivize sales people and about their career within the company, when I remembered something that had happened […]