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I tell you confidentially…

Here's something that scares me!

2022 August 10 | by Arduino Mancini Effective communication - Quotes

Some time ago I came across one of the Schegge, articles written in 1971 by Giovanni Papini, a controversial Italian intellectual, for Il Corriere della Sera. Listen to this. Some say nothing but say it well. Others say a lot but say it badly. The worst are those who say nothing and say it badly. […]

Discover them in this post!

THE TEN COMMANDMENTS OF INTERPERSONAL COMMUNICATION

2022 February 09 | by Arduino Mancini Effective communication

Interpersonal communication is a critical issue in people’s private and professional lives. That’s why today I want to introduce you to what I consider the ten main rules to follow when you want to communicate effectively with the person in front of you. Let’s get right into it. Here are my ten commandments of effective […]

To avoid colossal mistakes!

THREE THINGS TO DO (PLUS ONE...) IN MEETINGS WITH PEOPLE OF DIFFERENT CULTURES

2021 November 17 | by Arduino Mancini Effective communication - Managing meetings

The world is getting ever smaller, and it is more and more common to attend meetings with people from different cultures; meetings where communication takes place in English, among non-native speakers. The difficulties we may face are of different types, and overcoming them might not be so easy: Difficulties that may be even more robust […]

Do it and see what happens

How to manage objections? Seven things (not) to do

2021 March 29 | by Arduino Mancini Effective communication - Negotiation

Do you find the scene in the cartoon strip completely new? Good for you! The situation is quite common, mainly because dealing with objections is complicated: they often hit us like a punch in the stomach. The temptation to shift the responsibility onto others is always lurking… The circumstances in which we have to deal […]