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How many times did they tell you?

I told you so!

2023 October 24 | by Arduino Mancini Heuristics and biases - Reprimand Praise feedback

How many times have you felt subtle disappointment or even anger when someone said, “I told you so”? Yes, because the person who says “I told you so…” gives you the feeling to be sure to have correctly interpreted a particular situation, predicting its development; as you obviously did not. You, of what was happening, […]

Seven good rules will help you!

How to manage an expert effectively?

2023 September 13 | by Arduino Mancini Effective thinking - Heuristics and biases

More and more often we encounter situations in which we need to call on experts, that is, people with knowledge and experience in a specific topic, superior to the ones we can rely on as an individual, group or organization. In my experience, ascertaining whether we are actually in the presence of an expert in […]

An enlightening video will help us answer this question!

How to cope with a toxic person, in a company?

2023 June 28 | by Arduino Mancini Heuristics and biases - Leadership - Selection Interview

Recently a colleague, who works primarily for companies in perpetual search of talent, was puzzled by the content of this video and asked me what I thought about it. After watching it carefully, I realized that Simon Sinek, the author, had in two minutes challenged many of his beliefs about recruitment: beliefs that with my […]

Three questions to defeat your liking bias!

Do you prefer to buy or to be sold?

2023 June 07 | by Arduino Mancini Effective thinking - Heuristics and biases

How often it happened to you to buy things that you did not need? Or to buy from one person rather than another without the quality of what you were about to buy playing a crucial role? Much more than you imagine, I bet. In this post, I want to focus on a mechanism that […]

And why should you follow them carefully!

The 7 tips for getting off the Procrustes bed

2021 August 31 | by Arduino Mancini Effective thinking - Heuristics and biases

Who is Procrustes? And for what reason should you (quickly…) get off of his bed? Procrustes is a character recorded in Greek mythology as living on Mount Corydalle, along the sacred road linking Eleusis and Athens, who offered hospitality to pilgrims: a generous dinner was followed by a rest on a bed that he wished […]

Let's unveil the mystery!

Do you know why a not so competent person is often arrogant?

2021 June 29 | by Arduino Mancini Heuristics and biases - Training and development

I often came across not so prepared people who combine lack of competence with a good deal of overconfidence. One day I asked myself: What prompts an incompetent person to adopt an attitude that edges on arrogance? Is there a connection between ignorance and overconfidence? These questions remained unanswered until I learned about the Dunning-Kruger […]

A foolproof method for achieving success through mistakes

The 7 steps to make systematic errors

Situations like the one in the cartoon are quite common, especially in organizations where the culture of blame has deep roots. Situations that make us ask a few questions: Why are we so afraid of error? Can make mistakes, in certain circumstances, have advantages? How can we transform error into a learning opportunity? In this […]

Yes! Because if you smile, you can't be a leader...

Want to make a career? Stop smiling!

2021 May 11 | by Arduino Mancini Diversity - Heuristics and biases - Leadership

No, if you are a woman you can’t be a leader! You don’t believe that? This article will change your mind. Researchers at the Technische Universitaet in Munich conducted a study (started in January 2011 and concluded in 2014) entitled “Selection and Assessment of Leaders in Business and Academia“, aimed at examining how leaders in […]

The story of Abbie Conant, first trombonist, and a Conductor trapped by prejudice

When prejudice becomes blindness

2021 April 28 | by Arduino Mancini Heuristics and biases - Stories

In 1980, musician Abbie Conant was at the beginning of her career, playing the trombone at the Teatro Regio in Turin. At that time she decided to apply to other orchestras, 11 to be precise, all over Europe; she received only one response, from the Munich Philharmonic. “Dear Mr Abbie Conant”, began the letter. In […]