How often have you heard that?
The truth is that supervisors tend to refrain from praising, for two reasons.
The first is that praising is complicated and can be damaging: better hold back. No action, no mistakes, right?
The second reason is that for many managers their staff are invisible: they don’t notice the people or their actions.
What suggestions can we offer to those few willing managers who have discovered the magical power of praise but still don’t feel confident about how best to use it?
Here are the golden rules of constructive praise.
To cut a long story short, if one of your staff does something well, you can acknowledge their value only by saying:
It is not risky, it is not expensive, and it produces impressive results: try it, and you’ll see.