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I am Arduino Mancini, and this is my blog.

I offer insights and training tools for people who want to develop effective thinking and improve their performance, at work and in private life.

Training, career management, glass ceiling, job search, boss and people management, critical thinking, negotiation, gender diversity are just some of the topics we will discuss: at the bottom, to the right, you find the post’s categories.

To complete the panorama of the tools at your disposal, you will find reviews of books and movies, training courses and coaching programmes for people, groups and organisations.

A characteristic of this blog?

I believe that the task of a blogger is not to dispense truth, but to leave the reader at least a doubt to be kept within his notes: and questions to share with the tibicon community.

Read from you soon!

The story of Abbie Conant, first trombonist, and a Conductor trapped by prejudice

When prejudice becomes blindness

2021 April 28 | by Arduino Mancini Heuristics and biases - Stories

In 1980, musician Abbie Conant was at the beginning of her career, playing the trombone at the Teatro Regio in Turin. At that time she decided to apply to other orchestras, 11 to be precise, all over Europe; she received only one response, from the Munich Philharmonic. “Dear Mr Abbie Conant”, began the letter. In […]

A very dangerous matter...

Giving feedback to the supervisor: the risk of mitigation

2021 April 27 | by Arduino Mancini Leadership - Reprimand Praise feedback

Captain, we’ve been waiting for a landing for over an hour and I have a feeling we’re running out of fuel. Beg your pardon? The fuel, Captain, according to the fuel gauge we have only a few minutes left. Shall I request an emergency landing? A few minutes? Maybe… We’re fallinggggggg! What I have reported […]

An extremely instructive experiment

Can you express your opinion when everyone thinks differently from you?

2021 April 21 | by Arduino Mancini Effective thinking

Have you ever experienced a feeling of discomfort in maintaining your opinion when everyone around you has a different view? No? Good for you! But if you have felt embarrassed at least once, you should be aware that it has been a difficult experience for many others. Anyone who tries to manipulate our thinking goes […]

Do it and see what happens

How to manage objections? Seven things (not) to do

2021 March 29 | by Arduino Mancini Effective communication - Negotiation

Do you find the scene in the cartoon strip completely new? Good for you! The situation is quite common, mainly because dealing with objections is complicated: they often hit us like a punch in the stomach. The temptation to shift the responsibility onto others is always lurking… The circumstances in which we have to deal […]

The answer is in the change equation

Why is it so hard to change?

2021 March 29 | by Arduino Mancini Change management - Motivation and needs

It happens pretty often that we want to generate a change in a problematic situation, and the reasons can be the most diverse, personal or professional. Changing jobs, buying a house, changing cars, quitting smoking, managing time differently, changing partners, changing business strategy, having a child, making a significant investment. The above are situations that […]

Maybe I wasn't such a good manager...

An upward delegation I’ve always found... irresistible!

2020 January 21 | by Arduino Mancini Delegation

Now, let me confess something. What you see in the cartoon is a type of upward delegation which I never managed to eliminate, as a manager. Why? When I needed to send out a letter signed by me, I couldn’t stop myself from reading it one last time. In some (very few) cases, just on principle. […]

Which works better, in your experience?

Pat on the back or kick in the butt?

2019 September 23 | by Arduino Mancini Reprimand Praise feedback

I want to add a few comments. Which works better, in your experience? A pat on the back or a kick in the butt? If I’ve tickled your interest, you can learn more in the e-learning course Improving staff performance. Enjoy!

My first presentation as a business manager

A reprimand I’d now accept without a word!

2019 September 17 | by Arduino Mancini Reprimand Praise feedback - Stories

This scene stems from my first presentation as a business manager: the names are irrelevant. Indeed, none of those who participated in that meeting is still with the organisation, as far as I know. The presentation took place one week after I’d been hired, and it was about a strategic decision that was to entail considerable […]

Why supervisors tend to refrain from praising?

Well done, you did a good job!

2019 September 10 | by Arduino Mancini Reprimand Praise feedback

How often have you heard that? The truth is that supervisors tend to refrain from praising, for two reasons. The first is that praising is complicated and can be damaging: better hold back. No action, no mistakes, right? The second reason is that for many managers their staff are invisible: they don’t notice the people or their […]

If you don't agree, please read this post!

Reprimanding? It’s easier than praising

2019 September 04 | by Arduino Mancini Reprimand Praise feedback

Changing people’s behaviour is an art. As we already know, the reprimand is used to change undesired behaviour. And as a loyal reader of my blog, you are undoubtedly familiar with both the constructive reprimand and the destructive reprimand. But what do you do when you want to reinforce a behaviour you wholeheartedly approve? I know, of […]