I have reported in the cartoon a conversation I had recently with a person who asked me for advice on the strategy to follow to get a pay rise. Do you agree with this strategy? Do seniority and a prolonged lack of pay rises come first, or do competence and responsibility? What do you think? […]

The coffee ceremony with the Client is an essential ritual for the salesperson. Is it the first meeting? Good coffee helps to familiarize with each other, and to smell before the fight. Do you hardly know each other? Coffee will help you consolidate the good things you’ve done up to this point, or to patch things […]

Have you ever wondered why, when you must face a task you don’t feel comfortable with or you find stressful, you may have to deal with sudden “physiological stimuli” that are difficult to control? Yes, a bit like what happens to Mario in the cartoon. The story comes from far away, when we lived in […]

Interpersonal communication is a critical issue in people’s private and professional lives. That’s why today I want to introduce you to what I consider the ten main rules to follow when you want to communicate effectively with the person in front of you. Let’s get right into it. Here are my ten commandments of effective […]

What do you think? Can this question help reduce mistakes in people’ selection? If you think you can improve in the staff selection, maybe the training course Effectively manage a personnel selection interview can help you.  

Before making some thoughts on the topic, I want to present you with the results of two studies that are particularly significant. The first one. In 1978, social psychologist Philip Brickman conducted a study aimed at understanding whether people who had won large amounts of money in the lottery actually felt happier than in the […]

I must confess that I’m fond of guilt. Do you think I’m prey to one of my usual irony attacks? Well, you’re wrong: give me a few lines and you’ll see. The word “guilt” is among the most recurrent and permeates all our lives: it accompanies the healthy and comfortable habit of judging people. Guilt […]

The New Year usually opens with best wishes and the hope that the future will be more generous with us than in the past. However, I believe that simply wishing for a benevolent chance is not enough to guarantee a better future. For this reason, this year I decided to help Lady Luck by identifying […]

I keep my knowledge for myself. Because if I tell you, you might take my place. Or replace me. So, why should I share what I’ve learned so far? This way of thinking, whether silent or evident, is quite common in organizations. However, people trying to protect their knowledge from the “competition” of bosses, colleagues […]

A medium-sized company was facing strong order growth, which needed to be supported by properly skilled staff. The HR director had built up a network of head-hunters with expertise in many different sectors. As far as engineers and project managers were concerned, he used a company he had known for years, the Italian branch of […]